1. All sales final — no voluntary refunds
After payment has been completed and the purchased digital course has been made available to your student account, all sales are final. We do not offer voluntary refunds, exchanges or cancellations because you change your mind, no longer need the course, do not start it, watch part or all of it, take quizzes, or do not achieve a particular result when the course was accurately described and delivered.
2. What the purchase includes
An eligible purchase provides access to the course and learning features described on its sales page, with no fixed expiration while ApplianceCore Academy continues operating its online learning platform. We do not guarantee perpetual platform operation or particular future content updates.
3. Delivery or access issues
If paid content is materially missing, inaccessible or not delivered as described, contact support@appliancecoreacademy.com so we can investigate and attempt to restore the purchased access. This policy does not exclude remedies that applicable law requires for non-delivery or materially misleading product descriptions.
4. Incorrect or unauthorized payments
For duplicate charges, billing errors or suspected unauthorized payments, contact support@appliancecoreacademy.com with your account email and order reference. Do not email full payment card numbers or security codes. We investigate and correct verified billing errors and provide any remedies required by law.
5. Mandatory consumer rights
Nothing in this policy waives statutory cancellation, withdrawal, refund, payment dispute or other rights that cannot legally be excluded. These rules may differ according to the customer's location and the details of the transaction. U.S.-only sales are planned initially.
6. Refund method and continued access
If a refund is required by law or issued to correct a confirmed billing error, it will generally be processed via Stripe to the original payment method when available. Your bank or payment provider determines when funds appear. A confirmed full refund may revoke the course entitlement issued for that payment, while independent valid entitlements remain unaffected.
7. Billing disputes and contact
Contact support@appliancecoreacademy.com if you need help with a billing or access problem. You retain any legal right to dispute a payment with your bank or card issuer. The Academy may respond to disputes with accurate records of checkout acknowledgment, order status and course-access delivery, consistent with its privacy disclosures.
8. Before real-money enrollment
This is a public pre-launch preview, not a currently effective refund contract. The final policy will identify its effective date and will be disclosed before you complete a real-money course purchase. Past test transactions are not retroactively converted into live purchases.
Operated by: Freedom Enterprise SL Corp
Questions: support@appliancecoreacademy.com
Document status: pre-launch draft · Internal version us-prelaunch-v1 · Effective date: not set